What organisational imagination looks like
Organisational imagination is not simply having more ideas or running an occasional innovation session. It is the capacity to envision and explore possible futures, then turn broader perspectives into practical choices. In a B2B organisation, it can be assessed through four connected behaviours: collaboration across functions; willingness to test ideas and look beyond current conditions; openness to ideas from any role or source; and deliberate investment in creativity.
This distinction matters because weak innovation outcomes can have several causes, including unclear ownership, poor customer insight, limited resources or risk aversion. An imagination gap is more specific: people lack the permission, contact, time or support to move beyond established assumptions. Data can help test and rationalise a possibility, but it cannot substitute for identifying a possibility that has not yet appeared in historical patterns.
Sources: Investigating imagination: our research proves it drives business success, Great barrier relief: how uniting data and imagination can supercharge business success, Reinvent Your way