Does my organisation lack imagination?

An organisation may lack imagination when it treats creativity as incidental rather than building it into how people collaborate, explore future possibilities, welcome ideas and allocate resources. Assess the behaviours behind ideas, then track whether they lead to stronger readiness, resilience, revenue growth and performance relative to peers.

What organisational imagination looks like

Organisational imagination is not simply having more ideas or running an occasional innovation session. It is the capacity to envision and explore possible futures, then turn broader perspectives into practical choices. In a B2B organisation, it can be assessed through four connected behaviours: collaboration across functions; willingness to test ideas and look beyond current conditions; openness to ideas from any role or source; and deliberate investment in creativity.

This distinction matters because weak innovation outcomes can have several causes, including unclear ownership, poor customer insight, limited resources or risk aversion. An imagination gap is more specific: people lack the permission, contact, time or support to move beyond established assumptions. Data can help test and rationalise a possibility, but it cannot substitute for identifying a possibility that has not yet appeared in historical patterns.

Sources: Investigating imagination: our research proves it drives business success, Great barrier relief: how uniting data and imagination can supercharge business success, Reinvent Your way

Diagnose the gap in everyday operating conditions

Start by examining how work actually happens, not whether leaders say creativity matters. Ask whether cross-functional teams are involved early when strategy is formed, whether people can raise unconventional ideas without immediate dismissal, whether teams investigate future scenarios, and whether time, budget and leadership attention are assigned to creative work.

A gap is likely when imagination is praised but employees must fit it around operational work. The same applies when workshops produce energy but no follow-on ownership, funding or decision route. Look for the difference between permission in principle and support in practice. Protected time can create room for people to think differently, but its value depends on leadership participation, freedom to explore beyond immediate responsibilities and a path for promising ideas to be developed.

Sources: Creativity needs investment, not just permission, Imagination: the missing metric in your business strategy

Turn collective thinking into commercial learning

Treat imagination as an input to better decisions, not as an alternative to evidence or governance. Bring together people with different functions and perspectives to surface possibilities that a single team may miss. Then use data, customer knowledge and disciplined review to test which possibilities deserve further investment.

The practical test is whether collaboration changes what the organisation chooses to explore, fund and implement. Cross-functional participation can also create buy-in before an idea reaches execution. In the survey, companies that consistently involved cross-functional teams in strategy ideation reported stronger revenue outcomes than those that only sometimes or never did so. That is an association, not proof that collaboration alone caused growth. It does, however, make collaboration a useful operating measure alongside resource commitment, experimentation and commercial outcomes.

Sources: Forget the lone genius, creativity is a team sport, Great barrier relief: how uniting data and imagination can supercharge business success, How to Turn Insights into Great Creative

Use data to test possibilities, not limit them

Historical data, market analysis and precedent remain useful for understanding what has happened, setting constraints and evaluating options. They are less suited to generating a genuinely different future direction because they begin with information already available. In uncertain conditions, organisations need both analytical discipline and the ability to imagine scenarios that existing data cannot confirm.

A balanced approach separates two activities. First, create space for diverse people to frame possibilities, including options outside familiar assumptions. Second, apply evidence and judgement to decide what to test, stop or scale. This avoids two common errors: treating data as a source of all strategic answers, or treating creativity as a substitute for rigorous evaluation. The aim is not less governance, but governance that can assess unfamiliar opportunities as well as known ones.

Sources: Great barrier relief: how uniting data and imagination can supercharge business success, Reinvent Your way, Imaginative businesses come out on top. Are you one of them?

FAQs

What causes an imagination deficit?

An imagination deficit occurs when leaders value creative thinking but do not provide the time, resources, attention or permission needed to practise it. It can be reinforced when creativity is expected to happen around day-to-day delivery work, when ideas remain within functional silos, or when teams are discouraged from exploring uncertain possibilities. The result is a gap between recognising the value of imagination and embedding it in how work is done.

Is protected innovation time worth it?

Protected time can be worthwhile when it is paired with leadership support and genuine freedom to explore problems beyond immediate responsibilities. Dedicated time and space can help teams think more boldly and collaboratively, but time alone does not guarantee implementation. Give promising work a clear route into decisions, investment and follow-through.

Do creative workshops create lasting innovation?

Creative workshops can create focused time for people to explore problems together and generate more collaborative thinking. Their lasting value depends on what follows: leadership support, ownership, resources and a mechanism to develop the ideas raised. A workshop without these conditions may create momentum without changing how the organisation operates.

Should data drive strategic innovation?

Data should inform strategic innovation, but it should not be expected to generate every future possibility. It is useful for testing, rationalising and refining an option once it has been identified. Human judgement, diverse perspectives and creative exploration are needed to consider possibilities that historical data does not readily reveal.

How do I assess organisational imagination?

Assess the behaviours, operating conditions and outcomes that show whether imagination is embedded in work rather than treated as an occasional activity.

  1. Review the four behaviours

    Assess whether teams collaborate across functions, explore future possibilities, welcome ideas from beyond established roles and invest in creativity. Look for repeated behaviours in real decisions and projects, not leadership statements alone.

  2. Check the enabling conditions

    Examine whether people have protected time, resources, leadership support and permission to think beyond immediate delivery pressures. Identify where operational workloads, silos or narrow ownership stop ideas from being explored.

  3. Track implementation outcomes

    Follow promising ideas from cross-functional exploration into testing, funding, adoption and commercial review. Measure whether the organisation becomes more ready to pursue opportunities, more resilient and better able to act on unfamiliar possibilities.

Glossary

Imagination deficit
A gap between an organisation's stated belief in creative thinking and the practical investment, time, leadership support and permission people receive to use it.