Restructuring a website around buyer needs

Your prospects need to see what your capabilities mean for their business, not just what you offer. Your website has to make that relevance clear, give different readers the detail they need and help them move towards an enquiry.

What should our website structure be built around?

Build your website around the challenges buyers recognise, with relevant evidence and clear routes from understanding your offer to making an enquiry.

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What research should guide our website restructure?

Use a review of existing material, stakeholder interviews, audience empathy research and experience mapping to establish whose needs your website must serve and what visitors need to understand.

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How much technical detail should our website include?

Include enough technical detail to support specialist evaluation, but lead with a clear explanation of business relevance and benefits.

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