Adapt the interface as well as the answer
Design adaptation around how visitors use the website, not only the answers they receive. Writing in The Prompt, lead developer Sergio Agosti proposes a flexible interface that could respond to individual access needs rather than give every visitor the same experience.
For visitors struggling with fine motor control, potential adaptations include larger button hit areas, simpler navigation and less complex multi-step forms. For visitors with learning disabilities, limited literacy or a second-language reading need, cognitive support could include summaries, simpler vocabulary and explanations of unfamiliar concepts. Those possibilities depend on accessibility being built into the underlying system.
Start by considering which controls, journeys and explanations could change to support each need. The Financial Conduct Authority reported in 2025 that LLMs show potential to simplify complex financial concepts for lower reading ages, but validating those explanations requires expert human judgement alongside automated evaluation.
Sources: The Prompt: Using AI to Create a More Accessible and Dynamic Digital Future