Explain the financial consequences of different threats
A cyber exposure calculator should explain how different threats can translate into financial losses, rather than treat cyber risk as a single interchangeable problem. The work for Hiscox addressed a practical difficulty: business owners can readily understand the value of physical assets, but may struggle to quantify the value of their data and their cyber exposure. For a business holding customer data, the consequences may include legal, reputational and compensation costs. For another business, malware that stops operations may be the central concern. AM Best's 2025 analysis of cyber claims found that business-interruption claims are more expensive per claim than incident-response claims. Frame the calculator around the consequences relevant to each business, including businesses that do not consider themselves digital and may underestimate their exposure.
Sources: Hiscox: Online Calculator Development and Digital Strategy