Start with the communication goal
Choose AI applications by the audience need and brand purpose they serve, rather than by the novelty of the technology. Understanding customers, communicating with purpose and building a strong brand remain the starting points for creative production. The useful question is not simply whether AI can make content faster, but whether it can make an experience more meaningful or relevant.
Identify one or two things your brand could do particularly well, then explore how AI could help build an experience around them. Combine hands-on experimentation with professional expertise: access to generative AI tools alone does not produce quality creative work.
A 2025 survey by Content Marketing Institute and MarketingProfs found that 95% of B2B marketers, mostly in North America, said their organisations use AI-powered applications, while 68% described their AI approach as exploratory or developing. Treat experimentation as a way to strengthen customer connections, not a race to use more AI.
Sources: I am challenging: James, Introducing: Small AI for brands