Use animation to show change, not decoration
Animation is most useful when a complex software or AI story involves movement, dependency or cause and effect that a static asset cannot readily convey. It can make an abstract, technology-driven or algorithm-based concept more tangible by showing how elements connect and change over time. For example, a dynamic 3D experience can map technology enablers such as energy, compute, cloud and foundational models to real-world outcomes, helping audiences explore a system rather than read about it as a list.
The production choice should follow the communication job. A static diagram may be clearer for a fixed architecture, while animation can clarify a process, a changing environment or an invisible mechanism. The aim is not simply to make technical content more visually interesting, but to give the audience a more meaningful route into the information.
Sources: G42: Telling the story of intelligence, How to Deliver Cracking Video Content During Lockdown, Four creative lessons B2B designers can learn from B2C