When should we bring outside creatives into campaign development?

Bring in outside creatives when your campaign needs a challenge to familiar thinking, while retaining your internal team's knowledge of the business and brand. Use the external partner to broaden the creative possibilities, with internal feedback keeping the work grounded.

A different perspective, not a replacement team

An external creative partner is useful when campaign ideas need a perspective beyond the brand's established habits. The Frameworks argues that experience across other brands helps agency creatives challenge familiar thinking, while in-house teams contribute deeper knowledge of their own brand. The practical approach is a partnership: invite outside challenge and gather internal feedback during creative development to keep ideas relevant to the business.

For IBM Garage, The Frameworks developed the concept "Where it happens", combining a print book with a virtual reality experience to distinguish the co-creation space from other innovation hubs. The Frameworks credits the relationship's trust and willingness to explore bold ideas as essential to the work.

A 2025 survey by 10Fold found that 86% of B2B technology marketing executives preferred a hybrid resourcing model combining internal staff with external expertise, across companies in the US, UK, France and Germany. Bring in complementary experience, rather than treating outside creatives as a substitute for internal knowledge.

Sources: Why bold design is good business, How to Turn Insights into Great Creative