Building accessible websites for diverse users

Your website needs to give people access to the same information across different abilities, devices and browsing conditions. The choices you make in design, development and maintenance determine whether accessibility holds up beyond launch.

How can we balance visual design and website accessibility?

Balance visual design and website accessibility by having designers and developers resolve access requirements together from the outset, giving usability the same weight as visual expression.

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Which access needs should our website design cover?

Your website design should cover differences in vision, input methods, reading speed and viewing conditions, including temporary or situational access needs.

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When should we use custom website controls?

Use native browser controls when they fit the interaction, and choose custom controls only when the design need justifies taking responsibility for their accessible behaviour.

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When should we use an accessibility overlay on our website?

Do not rely on an accessibility overlay to make your website accessible; correct barriers in the underlying structure and validate the resulting experience.

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Which website accessibility tasks should we give AI?

Give AI repetitive accessibility coding tasks and first drafts of context-aware image descriptions, while keeping people responsible for accuracy and usability.

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When should we update our website’s accessibility?

Review your website's accessibility as technology and the website change, with ongoing maintenance after launch and redevelopment where needed.

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Which browsing conditions should our website support?

Your website should support different browsers, devices and connection speeds, including browsing with JavaScript disabled, rather than assuming visitors share your development team's setup.

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