A useful reinvention plan starts with the problem beneath the brief
Strategic alignment improves when a reinvention brief names the central challenge rather than assuming the initial request is the real problem. Internal briefs are shaped by different conversations, interests and assumptions, so the stated problem may be incomplete or biased. Stakeholder discussions, interviews and relevant research can reveal the perceptions, constraints and competing priorities behind a request.
Frame the challenge as a question that invites strategic choices rather than a predetermined solution. That shift helps product, marketing, technology and operating teams examine the same issue together, rather than defend separate functional plans. A stronger problem frame gives cross-functional coordination a practical focus: the organisation can distinguish between a disagreement about direction and a disagreement caused by incomplete information, assumptions or perceptions.
Sources: Research is how we ask questions, listen and learn, Where logic meets magic: why strategy underpins every great idea, Reinvent Your way, Strategy is complex, but winning brands keep it simple