1. Compare the category's claims
Compare the category's claims alongside stakeholder accounts of your capabilities to separate familiar promises from a specific reason to choose your business. Inception faced an AI market crowded with promises of speed and efficiency. Its narrative had not kept pace with its evolution from a research-led organisation into a provider of sophisticated, real-world AI solutions. Stakeholder interviews, workshops and competitive analysis identified a distinction: Inception combined machine intelligence with human intuition, creative thinking and domain expertise to help organisations rethink how they operate. A 2026 audit by Wynter found that only 12.1% of the average audited B2B website's messaging comprised claims that no competitor made, across B2B software and services websites. Use the comparison to identify capabilities worth investigating, rather than simply finding different words for the same promise.
Sources: Inception: Unlocking invention through authenticity