Test the meaning beyond internal acceptance
An established brand platform's popularity inside the business is a reason to investigate its sustainability potential, not sufficient grounds to extend it. Yokogawa's Precision Making platform had taken hold internally: employees called themselves "precision makers." Sustainability had also become important to its clients and growth strategy, creating a reason to test whether precision could carry a broader meaning.
The work included 24 stakeholder interviews, a global quantitative survey across four markets, competitor analysis and desk research. Customers wanted a partner with a clear sustainability vision, and the findings indicated that precision could credibly carry that meaning. Before extending an established platform, test both customer expectations and the meaning customers already attach to the positioning. Internal enthusiasm and external relevance are separate questions.
Sources: Yokogawa: Elevating sustainability – precisely, Research and insights