1. Involve employees across locations
Involve employees across locations before planning the reveal. For First Names Group, The Frameworks interviewed employees and stakeholders following a management buyout, when the business needed a unifying vision across global offices and siloed teams. The interviews identified people, and the confidence and trust they instilled, as central to the business. That understanding shaped an identity built around employees rather than an identity introduced to them only at launch. Jennie Jewell, First Names Group's former Group Head of Marketing and Communications, credited engagement at every level and location with helping staff feel part of the process before the reveal. Make participation the foundation of a shared launch: involve people across the business and use their perspectives to inform what the brand represents.
Sources: First Names Group: total rebrand