Explain the business change behind the identity
A rebrand after consolidation needs an explanation of the business change, not just an introduction to a new appearance. When the Ardonagh Group consolidated four high-performing brands under the Price Forbes name, the identity needed to honour a century of heritage while supporting future market opportunities and attracting talent.
The Price Forbes rebrand involved employees in the research phase, recognising that they would have concerns about what consolidation meant for them. Supporting materials explained why the approach had been chosen and how vital employees were to the vision for the brand's future.
For an internal launch, explain what the new brand is intended to help employees achieve, and take their ideas and concerns into account. A 2025 global internal-communications survey by Gallagher found that 44% of internal communicators identify change fatigue as one of their biggest barriers to success. Give employees the business context rather than presenting the identity as an isolated management decision.
Sources: The inside story: why your people shouldn't be just passengers on your brand journey, Price Forbes: A bold brand for a new era of insurance