Give local belonging a place in the shared identity
Give employees' individual contributions and local heritage a visible role in the shared brand. For First Names Group, employee and stakeholder interviews identified people, and the confidence and trust they instilled, as central to the business. Following a management buyout, the trust and corporate services business needed a unifying vision across numerous global locations and siloed teams.
The new First Names Group identity featured the actual first names of every employee. Commissioned photography of the business's distinct locations brought local heritage, pride and commitment to local communities into the shared visual language. Employees encountered the new brand simultaneously through a short film starring employees, screened in local cinemas. The identity also appeared on business cards, launch packs and in offices.
The practical approach is to make local recognition part of the identity itself, not just a launch message. A 2025 study by the Institute of Internal Communication, with Ipsos Karian and Box, found that 64% of UK employees say their job is an important part of their identity.
Sources: First Names Group: total rebrand, The inside story: why your people shouldn't be just passengers on your brand journey