What should I decide before commissioning typography for a brand?

Decide what the typography needs to communicate, who it needs to resonate with, and how it will work across the brand. A typographic system can express heritage, modernity, technical credibility or human feeling, but it must also remain coherent across different sizes, languages and applications. Research and a clear brand idea provide the basis for those choices.

Typography is part of the brand message

Typography is more than a choice of font. It is part of the wider design system through which a brand communicates visually and verbally. In some cases, words and typography can carry emotional force without relying on complex imagery. For Tata Consultancy Services' This Run marathon sponsorship programme, research identified the human reasons people run and raise money as central to the story. Bold typography that evoked those reasons became the most powerful creative response. Typography can also help a brand speak in ways that feel familiar to a particular audience. On a website aimed at developers, coding elements in the front-end design were used to create a connection with people who recognise that visual language. The appropriate typographic approach depends on the audience, the message and the emotional response the brand needs to create.

Sources: Designing an authentic emotional connection

Set the role typography must play

Before commissioning typography, establish the brand tension or idea it needs to express. A typographic system can combine contrasting qualities when those qualities reflect the organisation's position. For Price Forbes, a serif and sans-serif pairing was developed to hold together a century of heritage and a future-facing outlook. The final logo was refined with Dalton Maag so the fonts felt unified and worked across all sizes. Typography may also need to signal a brand's sector, ambitions or cultural context. Inception's identity used modern, technical and detailed typography that supported its forward-looking AI proposition, while accommodating both Arabic and Latin alphabets. These decisions affect whether typography is primarily expressive, functional or both. A useful brief identifies the intended character, required language coverage, size requirements and the relationship between typography and the rest of the visual identity.

Sources: Price Forbes: A bold brand for a new era of insurance, Inception: Unlocking invention through authenticity

Use research to turn brand intent into typographic choices

Typography works best when it follows a clear understanding of the brand rather than being selected in isolation. Research can uncover the values, audiences and associations that should guide the visual response, then workshops can help shape an idea and determine how it should be communicated visually and verbally. For Everywhen, research found that relationships and trust sat beneath a complex insurance business. Its identity was developed to feel warm and authoritative, with a refined serif wordmark created with typeface specialists Dalton Maag. For Inception, stakeholder interviews, workshops and competitive analysis clarified a distinctive position around authentic intelligence. The resulting typography was designed to feel modern, technical and detailed. In each case, the typographic direction was tied to a specific brand idea, rather than treated as a decorative finishing touch.

Sources: Everywhen: A unifying brand that makes business personal, Inception: Unlocking invention through authenticity, Designing an authentic emotional connection

Find visual material in the world around the brand

Typography can gain relevance when it draws on places, environments or distinctive visual references connected to a brand. Architectural details can provide a starting point for letterforms, graphics and broader identity systems. For Pier 70, DN&CO used the former shipyard's neglected steel-framed architecture to inform linear graphics and the logo. A sea blue, rust orange and steel-painted pink palette further referenced the site's industrial history. This approach grounded the visuals in their physical setting and created a more holistic identity. Environmental references do not need to be literal reproductions. They can be translated into shapes, proportions, textures or visual rhythms that support the brand's story. The key consideration is whether the reference helps communicate something meaningful about the organisation, audience or context, rather than functioning as surface decoration.

Sources: Trendspotting: What’s Caught Our Eye in Design

FAQs

What makes typography feel personal?

Typography feels personal when it reflects the audience's language, motivations or lived context. Bold typography was used for Tata Consultancy Services' This Run programme because research identified the human reasons people run and raise money as the emotional core. Coding elements were also incorporated into a developer-focused website to make the design feel more familiar and resonant for that audience.

How can typography challenge what people expect?

Typography can challenge expectations by deliberately combining qualities that are not usually seen together. Price Forbes paired serif and sans-serif fonts to respect its heritage while presenting a confident, future-facing identity rather than reinforcing old-school insurance conventions. The system was refined to stay unified across sizes, so the contrast remained purposeful and usable.

Where does emotion show up in typography?

Emotion shows up in typography through the associations created by words, form and audience recognition. Typography can be powerful enough to carry a message with minimal visual support, as demonstrated by the bold type approach for Tata Consultancy Services' This Run programme. It can also create connection by using cues that a specific audience recognises, such as coding elements for developers.

What can typography borrow from architecture?

Typography can borrow architectural structures, lines, materials and historical associations to connect an identity to a place. Pier 70's steel-framed shipyard architecture informed its linear graphics and logo, while its colour palette referenced the site's industrial past. This can make a visual identity feel grounded in its physical environment.

How do I brief typography work?

Create a brief that links typographic expression to the brand idea, audience needs and practical requirements.

  1. Define the brand role

    State what typography needs to communicate about the brand, such as heritage, progress, technical credibility or human connection. Identify the central brand idea so type choices can reinforce it rather than operate as decoration.

  2. Describe the audience

    Specify who needs to recognise themselves in the design and what visual language may resonate with them. Research audience motivations and context before deciding whether the typography should be bold, restrained, technical or otherwise expressive.

  3. Set practical requirements

    List where the typography must work, including different sizes, formats and language systems. Ask for a coherent system that can support the wider visual identity while remaining functional in its required applications.