How do I make a growing multi-brand website easier to navigate?

Make the portfolio easier to navigate by giving users clear entry points based on their needs, then offering deeper content only when it is relevant. Use a shared structure and narrative to connect business-unit content, while allowing teams to adapt approved messaging for local markets. Add interactive features only after the information architecture is clear.

Illustration of an airplane pulling a banner across a globe with the text, Think local. Sell global.

Start with clear routes into a complex portfolio

A growing website should help visitors understand why each part of the portfolio matters before asking them to navigate detailed services, products or technical information. Tata Technologies reorganised its website around customer challenges and industry needs rather than service listings, creating clearer pathways into its broader capabilities. Siemens used accessible entry points around three campaign themes, allowing people to establish relevance before choosing between technical papers and executive summaries.

This approach does not require every audience to take the same route. Technical specialists may need detailed information, while senior decision-makers may need business context first. A useful navigation structure gives each audience a clear starting point, explains the relationship between offers, and lets people choose the depth they need without forcing everyone through the same linear journey.

Sources: Tata Technologies: Re-engineering for a better future, Siemens: Bringing New Dimensions to White Papers

Use layered content instead of duplicating the same story

Layered content can make one portfolio understandable to different audiences without creating separate, repetitive versions of every message. For Siemens Digital Industries Software, complex technical documentation was reworked into a guided digital journey. Users could begin with campaign themes, then choose detailed technical papers or simplified executive summaries according to their needs.

The important distinction is between a shared core story and audience-specific depth. The core should establish the business problem, relevance and relationship between offers. Supporting layers can provide technical detail, proof or specialist context where it is useful. This keeps the website from overwhelming less technical visitors while preserving the credibility needed by expert audiences. It also provides a more manageable basis for future updates than treating every business-unit page as a standalone narrative.

Sources: Siemens: Bringing New Dimensions to White Papers, How to Inspire Decision-Makers to Be Bold

Balance central standards with local flexibility

Shared navigation and brand standards do not require every business unit or market to publish identical content. A central framework can define the core message, approved structure and quality expectations, while local teams tailor communication for their audiences. This avoids a choice between rigid central control and fragmented local publishing.

For international organisations, local knowledge should contribute to the central framework from the outset. Messaging that works in one market may not translate directly to another, so regional teams need room to adapt the framing and examples. Transparent workflows can help teams see the central strategy and understand how material is being adapted across regions. The result should be consistency in the underlying story and standards, with flexibility in how that story is expressed for a particular market.

Sources: Why Marketers Need to Think Local to Sell Global

Fix structure before adding interactive features

Interactive storytelling can help people explore a broad organisation, but it cannot compensate for unclear relationships between businesses, offers and audiences. G42 first established a narrative mechanism that connected technology enablers to real-world outcomes across its group companies. The experience then used industry contexts, solutions and shared commitments to make those connections navigable within a unified voice.

The same principle applies to a corporate website. Decide what users need to understand, what content belongs together and what routes they should be able to take before introducing animations, 3D environments or additional modules. Interactive elements should clarify a defined story, not become another layer of navigation to decode. When the structure is clear, interaction can make the experience more engaging while retaining a coherent identity across changing content.

Sources: G42: Telling the story of intelligence, We’re creating new experiences with AI – but we still need imagination

Stats

Baymard's 2025 benchmark found that 76% of 344 leading US and European sites performed at mediocre or worse for homepage and category navigation.

Baymard Institute

Content Science's 2025 research found that 40% of organisations rated their content operations as established, while 5% rated them as chaotic.

Content Science

FAQs

What makes navigation fail on a growing corporate website?

Navigation fails when visitors cannot quickly see how a complex set of businesses, capabilities or content areas relates to their needs. Dense service listings, linear technical documents and unclear portfolio relationships can make people work too hard to find relevance. Clear audience entry points and content organised around challenges or outcomes provide a stronger starting point.

How do I give business units publishing freedom on a shared website?

Give business units freedom within a central framework that sets the shared strategy, quality expectations and core message. Involve people with local-market knowledge in shaping that framework, then allow regional teams to tailor communication for their audiences. Transparent workflows can help teams retain visibility of both the central approach and local adaptations.

What should a corporate website organise before adding interactive features?

A corporate website should first organise the relationships between its businesses, audience needs, priority themes and content depth. G42's experience connected technology enablers to real-world outcomes across its group companies before using interactive production to bring the narrative to life. Interaction is most useful when it helps users explore a structure they can already understand.

What makes website modules add complexity instead of reducing it?

Modules add complexity when they are introduced without a clear narrative, audience route or governing structure. More content choices and interactions can make a website harder to understand if users cannot tell what is relevant or where to go next. A layered approach works when each level has a defined purpose, from introductory context to detailed specialist content.

How do I keep web content consistent across multiple brands?

Keep web content consistent by defining a shared voice, core narrative and content structure, then adapting them for the needs of different markets or business areas. G42 harmonised messaging across its group into one unified voice, while its experience connected individual company stories to common themes. Consistency should come from the underlying framework, not from forcing every team to use identical wording.

How do I restructure content on a multi-brand website?

Create a shared content structure that makes the portfolio understandable while preserving useful depth and local relevance.

  1. Map audience entry points

    Identify the main audiences and the questions each group needs answered first. Create clear starting points around their challenges, industries or priorities rather than making everyone begin with a complete service or business-unit list. Keep detailed material available, but do not make it the first barrier to understanding.

  2. Build a shared content hierarchy

    Define the core narrative that explains how businesses, offers and capabilities connect. Then organise supporting content into layers, with introductory context first and technical, specialist or local detail available when users need it. Remove duplication where different pages are trying to explain the same central idea.

  3. Set boundaries for adaptation

    Agree which elements must remain consistent, such as the overall narrative, navigation logic and brand voice. Give business units and local teams scope to adapt examples, language and emphasis for their audiences within those boundaries. Use visible workflows so central and local teams can understand how content is changing.