What role should AI play in developing new offers?

AI should reduce repetitive work and support exploration when developing new offers, while people remain responsible for curiosity, varied perspectives and judgment. Use the capacity AI frees up for human co-creation, and check whether AI-assisted brainstorming is producing genuinely different possibilities rather than variations on one idea.

Use saved capacity to expand human exploration

Use the capacity saved by AI to give people more room to explore new offers together. The Frameworks advocates using generative AI for rote, repetitive tasks while protecting the empathy, curiosity and co-creation that it considers essential to imagination. The Frameworks is developing in-house AI tools to improve efficiency alongside its work championing human imagination, treating the two activities as complementary rather than competing priorities.

For teams developing offers, the practical priority is to put freed-up capacity into human exploration, not simply generate more AI-assisted suggestions. A 2025 study reported by the Mack Institute for Innovation Management at Wharton found that ChatGPT-assisted brainstorming produced significantly less diverse ideas in 37 of 45 statistical comparisons across 5 experiments involving experimental brainstorming tasks. Check the range of possibilities under consideration, and keep human judgment central when deciding which ideas deserve further exploration.

Sources: Storytelling and imagination in the age of AI

How The Frameworks helps

Exploring new offers with AI

You need a useful role for AI in developing new offers without narrowing the possibilities your colleagues explore together. The Frameworks approaches that challenge through facilitated creative work, keeping human imagination and judgment central to the discussion. It works with you to frame the strategic questions behind a potential offer and bring colleagues' different perspectives into its development, giving the group a shared basis for considering AI-assisted ideas rather than simply accumulating suggestions.

The Frameworks provides facilitated workshops for collective idea generation, research and insights to ground the discussion, and structured support for testing choices. These give you a setting in which colleagues can examine possibilities together and evidence against which to judge them. You leave with ideas that have been explored collectively and choices that can be explained in terms of the offer's purpose, rather than the apparent fluency or volume of AI output.

Let’s talk about AI in developing new offers