Make the changed experience something to explore
Give employees an explanation of the changed partnership experience and an activity that invites them to participate. When Wimbledon was cancelled in 2020, the All England Lawn Tennis & Croquet Club (AELTC) and IBM devised The Greatest Championships, sharing iconic matches remastered and reimagined for modern fans. The Frameworks created supporting content to highlight the partnership's role in making that change possible. Alongside the wider campaign, The Frameworks produced a dedicated internal campaign for IBM employees, including an animation and a spot-the-difference-style game intended to build excitement about Wimbledon's new form. The practical lesson is to plan employee communication as a distinct part of partnership activity: explain what audiences will experience differently, then offer employees something to explore themselves. External campaign content need not be the only route into the story.
Sources: Match point: how The Frameworks created an integrated campaign for Wimbledon and IBM in two weeks