Build a comparable record of buyer answers
Test the questions your customers might ask on the most-used AI platforms, and record whether and where your brand appears. Keep a consistent set of questions for regular testing, and log each question, platform, test date and complete response in a spreadsheet. A comparable record makes changes over time easier to identify than a collection of selected screenshots.
Track visibility in AI answers alongside website traffic, rather than treating visits as the whole picture. Forrester argued in 2026 that, as buyers conduct more research inside answer engines, marketing must shift from driving website traffic towards visibility, authority and authentic differentiation across systems beyond Google. Regular testing gives your team a record of how AI platforms present your brand during buyer research.