What makes a campaign video reach the right people?

Campaign video reaches the right people when it gives a relevant audience a clear reason to engage with the brand's story. Effective work can connect a brand's role to a live cultural moment, express a distinctive purpose, or make complex capabilities understandable through a focused narrative.

Campaign video reach starts with a relevant story

Campaign video reach is not only a matter of accumulating views. It is the ability of a video to connect a brand story with people who have reason to care about it. For IBM at Wimbledon, the short-form film Just four seconds showed how IBM's integrated cloud, analytics, mobile and social media solutions capture and communicate match details for audiences around the world. The film made IBM's role in the tournament tangible through an experience familiar to tennis followers: seeing each serve, fault and break point almost instantly. In a different setting, Durrell's The Lonely Dodo used animation to tell a conservation story intended to engage a new generation of supporters. In both cases, the video gave the audience a clear narrative connection to the organisation's purpose.

Sources: IBM and Wimbledon: Ongoing Campaign Involvement, Durrell: Protecting the Future

Use campaign video to extend an ongoing story

Video can be especially useful within an ongoing campaign when there is an established partnership, event or brand platform to develop. IBM and Wimbledon had worked together for three decades, giving each new campaign a substantial story to draw on. In 2017, a campaign built around Wimbledon’s in pursuit of greatness promise used IBM data and Watson's live social listening to explore the question, “What makes great?”. In 2013, Just four seconds focused on the operational role IBM plays across the tournament experience. These examples show that an ongoing campaign does not need to repeat the same message. It can return to a recognisable relationship while finding a different angle, audience experience or proof point for each piece of work.

Sources: IBM and Wimbledon: Ongoing Campaign Involvement

Make future-facing technology feel human

A campaign video about technology can build brand strength when it translates technical capability into a human idea. UST entered a crowded digital transformation market with a new brand message, Together we build for boundless impact. The campaign framed that impact as something people could feel in every interaction, rather than treating technology as an abstract claim. Its video work supported a global effort to build awareness among C-suite decision-makers while reflecting the pace of an evolving technology sector. IBM's Wimbledon work similarly made enterprise AI and integrated solutions relevant by connecting them to live debate, fan experience and the flow of a match. The future-facing quality comes from showing what technology enables for people, partners or audiences, not simply from presenting the technology itself.

Sources: UST: Building a brand for boundless impact, IBM and Wimbledon: Ongoing Campaign Involvement

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FAQs

When should campaign video run as part of an ongoing campaign?

Campaign video can run as part of an ongoing campaign when an established brand story, partnership or event offers fresh angles to explore. IBM's long-running Wimbledon partnership supported films focused on different aspects of its role, including live data, AI and the connected match experience. This approach allows the campaign to stay recognisable while giving each video a distinct purpose.

How can campaign video build a stronger brand?

Campaign video can build a stronger brand by making the organisation's purpose and contribution clear through a memorable story. Durrell used The Lonely Dodo to connect its conservation mission with a new generation of supporters, while UST used its campaign to humanise the idea of boundless impact. The story should make the brand's role meaningful rather than simply describe its offering.

What makes a campaign video feel built for the future?

A campaign video feels built for the future when it connects innovation with the people and experiences it affects. UST presented digital transformation through a human idea of impact, and IBM linked advanced technology to the live experience of following Wimbledon. This makes technical capability more relatable without reducing the ambition of the message.

How do I plan campaign video reach?

Plan the video around a relevant audience experience, a clear brand role and a story that can develop over time.

  1. Find the audience connection

    Identify the event, issue or experience that gives people a reason to engage with the campaign video. Build the story around a connection the audience can recognise, rather than beginning with a technical or organisational description.

  2. Clarify the brand role

    Show what the brand makes possible within that audience experience. Focus the narrative on a concrete contribution, purpose or impact so viewers can understand why the brand belongs in the story.

  3. Create a fresh campaign angle

    Choose one distinct angle for the video while keeping it connected to the wider campaign platform. A continuing story can address a new question, proof point or audience experience without losing its established identity.