Preserve the website's job for people
Keep the narrative, context and personality that help people understand your business and give them reasons to trust it. A website still needs to persuade and explain, not simply supply isolated answers. Converting every section into a rigid answer format, adding dozens of FAQs or inserting every possible keyword can make a carefully written page less useful to visitors without making it particularly useful to AI.
Treat existing storytelling as material to draw from, rather than something to dismantle. Preserve thoughtful, original content and use focused resources to bring together the knowledge needed for specific buyer questions. In its 2025 guidance on B2B websites, Forrester argues that websites should remain readable to AI while giving human visitors an engaging, differentiated experience.
Sources: The art of AEO: are you part of the conversation?, The Prompt: Your brand has got the answers. AI just can’t find them.