Look beyond job titles to buying situations
Identify buyer questions through the situations that prompt people to seek help, rather than treating a job title or persona as a complete account of their needs. The Frameworks argues that the same person can have different priorities, objections, alternatives and proof requirements depending on the decision they face.
Explore what triggered the search, what the buyer wants to achieve, which constraints shape the decision and who else is involved. Ask which alternatives the buyer is considering and what would make an answer credible. Those details help distinguish a broad topic from a question that reflects an actual buying situation.
The Frameworks has been exploring how AI can analyse audience roles, challenges and priorities to uncover more contextual queries. Forrester's 2025 analysis of B2B AI-search content likewise calls for credible, context-rich answers aligned with buyer intent rather than simple keyword matches.
Sources: Your audience isn’t a persona. It’s a moving target., The Prompt: Your brand content is losing you AI search – but it could be the solution