Add perspective rather than replace brand knowledge
An outside creative partner is most useful when the team needs a fresh perspective, not a substitute for understanding its own business. The Frameworks argues that agency creatives bring experience from other brands and can challenge familiar approaches, while in-house creatives contribute deeper knowledge of their brand. Involve internal teams throughout development so their feedback helps steer the creative direction.
The Frameworks also argues for bringing together people with different skills and backgrounds: teams with similar experience can share the same blind spots. A 2025 survey by 10Fold found that 86% of B2B technology marketing executives preferred a hybrid resourcing model combining internal staff with external expertise, across companies in the US, UK, France and Germany.
For IBM Garage, The Frameworks developed the concept "Where it happens", combining a print book with a virtual reality experience to help the co-creation space stand out from other innovation hubs. The Frameworks attributes the work to a relationship with IBM built on trust, synergy and bold thinking. The practical principle is partnership: invite challenge while keeping business knowledge active in creative decisions.
Sources: Why bold design is good business, How to Turn Insights into Great Creative