Keep the narrative experience people need
Keep effective website storytelling rather than forcing every page into a repetitive answer format. A website still needs to explain complex ideas, provide context, express personality and build trust with people. Adding dozens of FAQs, rigidly restructuring every section or cramming in keywords can make a carefully written page less useful without making its knowledge clearer to AI.
Answer-first copy, FAQs and structured pages can be useful when they accurately represent the content. The problem is adding information that the page does not genuinely support, or sacrificing the human experience to accommodate every possible query. Preserve the narrative where it helps a buyer understand the business, and give focused questions their own resources. Forrester argued in 2025 that B2B websites must remain readable to AI while offering human visitors an engaging, differentiated experience after they click through.