What should our new business name convey?

Your new business name should convey a lasting promise to customers and reflect the relationship you want it to have with its wider group. Ground the choice in stakeholder research, so the name expresses a meaningful quality of the business rather than simply sounding different.

A lasting customer promise

A new business name should express a quality customers can expect to endure. For Ardonagh Advisory's new entity, the naming brief combined scale and professionalism with an approachable, human character. The business needed to make a complex network understandable to individuals, small businesses and corporate enterprises.

Stakeholder research revealed a business built on relationships and trust, with people working closely with clients and communities. Creative workshops led to Everywhen, a name capturing the ever-present nature of insurance at its best and the dedication of the people behind it. The practical starting point is to identify the customer promise beneath the organisational complexity. Use stakeholder conversations to uncover what people consistently value, then explore names that express that quality.

Sources: Everywhen: A unifying brand that makes business personal

A deliberate connection to the parent

A new business name can establish a distinct market role while retaining a subtle connection to its parent. For Inver Re, stakeholder conversations explored where the new reinsurance business would fit within Ardonagh's portfolio, how it should be perceived and the market gap it would fill.

The resulting name drew on the same Gaelic tradition as Ardonagh, whose name combines words for "on high" and "warrior". "Inver" derives from the Gaelic word for estuary, where a river flows into the sea; "Re" gives the business a clear reinsurance identity. The name expresses openness and connection to the wider reinsurance market while acknowledging The Ardonagh Group. Before choosing a name, define both the new business's market role and the part of the parent's heritage worth carrying forward.

Sources: Inver Re: A New Player in Reinsurance