Give the AI a meaningful job in the campaign
Give the AI a meaningful job in the campaign, with a task that connects its capabilities to an audience's interests. For IBM and Wimbledon in 2017, the campaign concept put IBM Watson into the public debate around "What makes great?", inspired by Wimbledon's "In pursuit of greatness" brand promise. Watson joined and helped lead the debate, drawing on data captured during IBM's longstanding Wimbledon partnership and insights informed by live social listening. Enterprise-level AI therefore had a role within the audience activity, rather than appearing only as a technical claim alongside it. The campaign generated global engagement and media coverage during the tournament. The practical principle is to make the AI's contribution relevant to both the audience's participation and the capability being demonstrated.
Sources: IBM and Wimbledon: Ongoing Campaign Involvement, A game plan for success: how B2B brands can tap into the spirit of sport