Research is how we ask questions, listen and learn
Our Think/Frame/Make/Work process always starts with Think: Research. We ask questions to validate a brief, and then we ask questions to get to the answers. But what we do most is listen, and look for opportunities to learn more than we expected.
How to turn insights into great creative
Good strategy with bad creative and bad strategy with good creative both lead to the same thing: a missed opportunity.
Humanising B2B and leading with empathy
The sweet spot for deep engagement lies between education (knowing your stuff), and inspiration (thinking beyond it)
How to succeed at digital transformation: Influence many different people
Changes in human behaviour are at least as important to the success of digital transformation as the change in technology. And you can’t expect anyone to change – or become champions for change – without effective and empathetic communication.
Reactive marketing: why timing is everything
What do Sainsbury’s and Beyoncé have in common? Until recently, not very much. But, thanks to a stroke of reactive marketing genius, this unlikely association brought Sainsbury’s a surge of engagement on social media. What can marketers learn from it in order to capitalise on other brands’ publicity, turn a PR disaster into a PR triumph or score serious engagement from a single post? One thing is clear: when it comes to reactive marketing, fortune favours the fast.
Teaming with creativity
There can be few more encouraging votes of confidence than an industry award. And when it comes to awards there are few better than a Cannes Lion.
Value your brand? Then take IT security seriously
For most people, IT security is a bit like flossing: you know you should do it regularly, but somehow you never get round to it. We all know we should have a different password for every app, service or site – and that we should change them every few months – but how many of us actually do?
You’ve got mail (that you’ll actually want to read)
How often do you bother to read marketing emails? Like many others, you may wonder why marketers are so keen to keep e-mail communications alive. Put simply: they work. Why? Because we all still keep a close eye on our inboxes every day.